info@twentyoneton.com·(416) 697-2728

Founder-led · Toronto · Est. 2001

Twenty One Ton
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Monday–Friday · 9 AM–5 PM ET
Direct Line
(416) 697-2728 · Andrew Shaw

Insights

Straight answers about digital growth.

Practical thinking on customer acquisition, paid media, and AI in marketing — written from the operator's seat, not the cheap seats.

From the Operator's Seat

What I'm actually seeing across live campaigns.

Digital marketing has never had more information — or less clarity. This is where I publish what's working in paid media right now, where AI genuinely moves the needle, and which "best practices" quietly stopped being true.

01

What 25 Years of Ad Buying Taught Me About the AI Era

The tools are new. The buyer isn't. What actually transfers from a quarter-century of campaigns into AI-driven acquisition — and what you should unlearn.

Coming soon — ask me directly

02

The Real Cost of a Customer in 2026

CAC benchmarks by channel, what's inflating them, and the levers that bring blended acquisition cost back under control.

Coming soon — ask me directly

03

AI Creative Testing: 10x Your Ad Variations Without Losing Your Brand

A working system for scaling creative production with AI while keeping strategy, voice, and quality under human command.

Coming soon — ask me directly

04

Before You Spend a Dollar

The pre-launch checklist I run on every campaign: tracking, unit economics, offer, funnel, and the one question most teams skip.

Coming soon — ask me directly

05

Retention Is the New Acquisition

Lifecycle programs that pay for the ads: welcome flows, winbacks, and post-purchase sequences that quietly double customer value.

Coming soon — ask me directly

06

Decoding AI for Marketing Teams

How to make a working marketing team fluent in modern AI workflows in 90 days — tools, training, governance, and the traps.

Coming soon — ask me directly

Prefer a Conversation?

Skip the blog post. Bring your numbers.

I offer a complimentary 30-minute strategy call for qualified businesses. Bring your goals and your data; I'll bring an honest read on where your biggest growth opportunity is. Based in Toronto, available 9–5 Eastern.

Book a Strategy Call

"I spent three hours reading Andrew's book and it has transformed the way I do business."

— Reader & client, on the Twenty One Ton method